{"id":37,"date":"2026-09-16T15:14:32","date_gmt":"2026-09-16T15:14:32","guid":{"rendered":"https:\/\/trendemix.com\/?page_id=37"},"modified":"2026-09-16T15:17:10","modified_gmt":"2026-09-16T15:17:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/trendemix.com\/sa\/refund_returns\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639"},"content":{"rendered":"
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REFUND AND RETURNS POLICY<\/strong><\/p>\n

Last Updated: September 16, 2026<\/p>\n

At Trendemix, we want you to have a smooth and satisfying shopping experience. If you receive a damaged, defective, incorrect, or significantly different product from what you ordered, please contact us so we can assist you.<\/p>\n

1. ELIGIBILITY FOR RETURNS<\/strong><\/p>\n

You may request a return or replacement if:<\/p>\n

\u2022 You received a damaged or defective product
\u2022 You received the wrong product
\u2022 The product is significantly different from the product description or images
\u2022 The product has a manufacturing defect<\/p>\n

Products must be returned in their original condition and packaging where reasonably possible.<\/p>\n

2. NON-RETURNABLE ITEMS<\/strong><\/p>\n

Certain products may not be eligible for return due to hygiene, safety, or other applicable restrictions.<\/p>\n

Products that have been used, damaged after delivery, altered, or returned without their original packaging may not be accepted.<\/p>\n

3. REPORTING A PROBLEM<\/strong><\/p>\n

If your order arrives damaged, defective, incorrect, or significantly different from what you ordered, please contact us as soon as possible after delivery.<\/p>\n

Please provide:<\/p>\n

\u2022 Your order number
\u2022 Your name and contact information
\u2022 A description of the issue
\u2022 Clear photos or videos of the product and packaging when applicable<\/p>\n

Our customer service team will review your request and provide instructions for the next steps.<\/p>\n

4. RETURN SHIPPING<\/strong><\/p>\n

If the return is approved because the product was damaged, defective, incorrect, or significantly different from what was ordered, Trendemix may cover the applicable return shipping costs.<\/p>\n

For other return requests, return shipping costs may be the customer’s responsibility where permitted by applicable law.<\/p>\n

Do not send a product back before receiving return instructions from our customer service team.<\/p>\n

5. REFUNDS<\/strong><\/p>\n

Once your return is received and reviewed, we will notify you of the outcome.<\/p>\n

If your refund is approved, the applicable amount will be refunded through the original payment method where possible.<\/p>\n

Refund processing times may vary depending on the payment provider or financial institution.<\/p>\n

6. REPLACEMENTS<\/strong><\/p>\n

Where appropriate and subject to product availability, Trendemix may offer a replacement instead of a refund.<\/p>\n

If the replacement product is unavailable, we may provide an appropriate refund or other resolution.<\/p>\n

7. ORDER CANCELLATIONS<\/strong><\/p>\n

If you need to cancel an order, please contact us as soon as possible after placing the order.<\/p>\n

Once an order has been processed, shipped, or handed over to our fulfillment or shipping partner, cancellation may no longer be possible.<\/p>\n

8. DAMAGED OR LOST ORDERS<\/strong><\/p>\n

If your order arrives damaged, please contact us with photos or videos of the product and packaging.<\/p>\n

If an order is confirmed as lost during delivery, we will work with the relevant shipping or fulfillment provider to investigate the issue and provide an appropriate resolution.<\/p>\n

9. CUSTOMER RESPONSIBILITY<\/strong><\/p>\n

Please make sure that your shipping information, phone number, and delivery address are accurate when placing your order.<\/p>\n

Trendemix is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.<\/p>\n

10. CONTACT US<\/strong><\/p>\n

For return, replacement, or refund requests, please contact us:<\/p>\n

Trendemix<\/p>\n

Website: trendemix.com
ew each request fairly and handle it in accordance with applicable Saudi laws and regulations.<\/p>\n

Last Updated: September 16, 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

REFUND AND RETURNS POLICY Last Updated: September 16, 2026 At Trendemix, we want you to have a smooth and satisfying […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-37","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/pages\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":7,"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/pages\/37\/revisions"}],"predecessor-version":[{"id":507,"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/pages\/37\/revisions\/507"}],"wp:attachment":[{"href":"https:\/\/trendemix.com\/sa\/wp-json\/wp\/v2\/media?parent=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}