TERMS & CONDITIONS
Last Updated: September 16, 2026
Welcome to Trendemix. These Terms & Conditions govern your use of trendemix.com and your purchase of products from our store.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. ABOUT TRENDEMIX
Trendemix is an online store serving customers in the Kingdom of Saudi Arabia.
We offer products through an online retail and dropshipping model. Some products may be sourced from and fulfilled by third-party international suppliers.
2. USE OF OUR WEBSITE
You agree to use our website only for lawful purposes.
You must not:
• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to our website or systems
• Interfere with the operation or security of the website
• Copy, reproduce, or misuse our website content without permission
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, or systems.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.
However, product colors, packaging, dimensions, and appearance may vary slightly from images shown on the website.
Product availability may change without notice.
If a product becomes unavailable after you place an order, we may contact you to provide an appropriate solution, including offering an alternative or refunding the applicable amount.
4. PRICES AND PAYMENT
All prices displayed on Trendemix are shown in Saudi Riyals (SAR) unless otherwise stated.
We reserve the right to change product prices, promotions, or offers at any time. Price changes will not affect orders that have already been confirmed unless required by applicable law.
Payment must be successfully completed before an order can be processed.
Payments may be processed through third-party payment providers. We do not store complete payment-card information on our servers when payment is handled by an external payment provider.
5. ORDERS
After placing an order, you may receive an order confirmation by email, SMS, or through the website.
An order confirmation does not necessarily guarantee that the product will be available until the order has been processed.
We reserve the right to cancel or refuse an order in circumstances such as:
• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect customer information
• Shipping restrictions
• Other circumstances where fulfillment is not reasonably possible
If we cancel an order after payment has been received, the applicable amount will be refunded.
6. SHIPPING AND DELIVERY
We currently ship to addresses within Saudi Arabia.
Orders are normally processed within 1–3 business days.
Estimated standard delivery is 7–15 business days.
Delivery times are estimates and may vary depending on the product, supplier, shipping method, customs clearance, carrier, destination, and other circumstances beyond our reasonable control.
For complete information, please review our Shipping Policy.
7. DROPSHIPPING AND THIRD-PARTY SUPPLIERS
Trendemix uses a dropshipping business model. Some products may be shipped directly from international suppliers or fulfillment partners.
As a result:
• Products may be shipped from outside Saudi Arabia
• Packages may arrive in separate shipments
• Product packaging may vary
• Delivery times may vary between products
We work with third-party suppliers and shipping providers to fulfill customer orders but remain committed to providing customer support throughout the order process.
8. RETURNS AND REFUNDS
Returns, replacements, and refunds are handled according to our Refund and Returns Policy.
If you receive a damaged, defective, incorrect, or significantly different product, please contact us as soon as possible with your order details and supporting photos or videos where applicable.
9. CUSTOMER INFORMATION
You are responsible for providing accurate and complete information when placing an order, including your:
• Full name
• Delivery address
• Phone number
• Email address
Trendemix is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
Our collection and use of personal data are described in our Privacy Policy.
10. INTELLECTUAL PROPERTY
All content on trendemix.com, including logos, branding, text, graphics, images, product content, and website design, belongs to Trendemix or its respective content providers and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission.
11. THIRD-PARTY SERVICES AND LINKS
Our website may use or link to third-party services, including payment providers, shipping companies, analytics services, advertising platforms, and suppliers.
We are not responsible for the policies, content, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Trendemix will not be responsible for losses or delays caused by circumstances outside our reasonable control, including carrier delays, customs procedures, natural events, technical failures, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable Saudi laws and regulations.
13. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable laws.
Updated terms will be published on this page with a revised Last Updated date.
Your continued use of the website after changes are published means that the updated terms will apply to your future use of the website and purchases.
14. GOVERNING LAW
These Terms & Conditions are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.
Any dispute relating to your use of our website or purchases from Trendemix will be handled in accordance with applicable Saudi laws and regulations.
15. CONTACT US
If you have questions about these Terms & Conditions, please contact us:
Trendemix
Website: trendemix.com
Last Updated: September 16, 2026