SHIPPING POLICY
Last Updated: September 16, 2026
At Trendemix, we work with trusted international suppliers and fulfillment partners to deliver products to customers across Saudi Arabia. Some orders may be shipped directly from our suppliers outside the Kingdom of Saudi Arabia.
1. SHIPPING DESTINATION
We currently ship orders to addresses within the Kingdom of Saudi Arabia.
Please make sure your delivery address, phone number, and contact information are accurate when placing your order.
2. ORDER PROCESSING
Orders are normally processed within 1–3 business days after payment is successfully received.
During busy periods, holidays, promotions, or circumstances beyond our control, processing may take longer.
Once your order has been shipped, tracking information will be provided when available.
3. DELIVERY TIME
Our estimated delivery time is:
• Standard Delivery: 7–15 business days
Delivery times are estimates and may vary depending on the product, shipping method, destination, customs clearance, carrier, and other circumstances.
Some orders may arrive earlier or later than the estimated delivery timeframe.
4. SHIPPING COSTS
Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the product, destination, shipping method, and supplier.
From time to time, Trendemix may offer free shipping or promotional shipping rates.
5. ORDER TRACKING
When tracking information is available, we will provide it through your order details, email, or SMS.
Please note that tracking information may take a few days to become active after your order has been shipped.
6. INTERNATIONAL FULFILLMENT
Trendemix operates using a dropshipping model. Some products may be fulfilled and shipped directly from international suppliers located outside Saudi Arabia.
As a result, your order may pass through international shipping and customs processes before arriving at your delivery address.
If you purchase multiple products, they may be shipped separately and may arrive at different times.
7. CUSTOMS AND OTHER CHARGES
International shipments may be subject to customs procedures, duties, taxes, or other charges in accordance with applicable Saudi regulations.
Where applicable, any charges that are the customer’s responsibility will be handled in accordance with the applicable requirements.
8. SHIPPING DELAYS
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
• Customs clearance
• Weather conditions
• Carrier or transportation delays
• Public holidays
• Incorrect or incomplete delivery information
• High order volumes
• Other unforeseen circumstances
If your order is delayed beyond the estimated delivery timeframe, please contact our customer service team and we will assist you in checking the shipment status.
9. INCORRECT DELIVERY INFORMATION
Customers are responsible for providing accurate and complete delivery information.
Trendemix is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.
If you need to update your delivery information, please contact us as soon as possible after placing your order.
10. LOST OR DAMAGED PACKAGES
If your package appears to be lost, damaged, or has not arrived within a reasonable period after the estimated delivery timeframe, please contact us.
We will work with the relevant shipping or fulfillment provider to investigate the shipment and provide an appropriate resolution.
For damaged or incorrect products, please refer to our Refund and Returns Policy.
11. CONTACT US
If you have questions about shipping or your order, please contact us:
Trendemix
Website: trendemix.com
We are committed to providing a reliable and transparent shopping experience for our customers in Saudi Arabia.
Last Updated: September 16, 2026